Biography: Professor Hing Kai Chan is a Professor of Operations Management at the Nottingham University Business School China, University of Nottingham Ningbo China. He received his BEng(Hons), MSc(Eng) (with distinction), and the PhD degree from the University of Hong Kong. He also earned a BSc degree from the London School of Economics and Political Science. He worked in the electronic manufacturing industry for over 10 years before joining the academia. Professor Chan has published over 250 academic articles and 9 monographs/edited volumes. His publications appear in Production and Operations Management, European Journal of Operational Research, various IEEE Transactions, Decision Support Systems, International Journal of Production Economics, International Journal of Production Research, among others. He has been the co-editor of Industrial Management & Data Systems since 2014 and is an Associate Editor of Transportation Research Part E: Logistics and Transportation Review since 2018.

Biography: Dr Loon Ching TANG is currently professor of Department of Industrial Systems Engineering & Management at the National University of Singapore and Fellow of the Academy of Engineering, Singapore. He obtained his Ph.D degree from Cornell University in the field of Operations Research in 1992 and has published extensively in areas related to industrial engineering and operations research. He has been presented with a number of best paper awards including the IIE Transactions 2010 Best Application Paper Award and 2012 R.A. Evans/P.K. McElroy Award for the best paper at Annual RAMS. Prof Tang is the main author of the award-winning book: Six Sigma: Advanced Tools for Black Belts and Master Black Belts. Besides being active in the forefront of academic research, in the last 30 years, Prof Tang has served as a consultant for many organizations, such as the Ministry of Home Affair, Singapore Power Grid, Republic of Singapore Air Force, Seagate, HP, Phillips, etc, on a wide range of projects aiming at improving organizational and operations efficiency; especially through better management of engineering assets. He is currently a fellow of ISEAM, the Co-Editor-in-Chief of Quality & Reliability Engineering International, editorial review board member of Journal of Quality Technology and a member of the advisory board of the School of Engineering of Temasek Polytechnic.